The Great Expectation HeistOnce upon a time, luxury meant effort. Today it means self-check-in, plastic-wrapped sandwiches, and ...
Readers’ Feedback: Hotel Impressions from London to TokyoThis month’s feedback spanned Europe, Asia, and beyond: impeccable service in some places, fading ...
The Vanishing General ManagerOnce a visible, reassuring presence, the General Manager has quietly retreated from the lobby to the ...
The End of the Free WelcomeThe welcome amenity once defined hospitality: a gesture that said you matter here. From a jar of loc ...
From Príncipe to Bangkok: A Dispatch from Our Far-Flung ReadersThere’s no shortage of opinions in our postbag this month—some measured, others less so—but al ...
The Slow Decline of the Civilised CheckoutBoutique hotels love to sell charm and character, but what happens when they offer policies instead ...
Mandarin Oriental Has a New Logo. Still a Fan?The fan is still there — just flatter, sharper, and paired with a font that looks like it belongs ...
Green or Greenwashed? The Luxury Hotel Sustainability IllusionAre luxury hotels genuinely committed to sustainability—or is it merely clever marketing? On a rec ...
From First Impressions to Frustrations: When Luxury Hotels Get It WrongLuxury hotels pride themselves on seamless service and impeccable design, yet so many fail at the ba ...
Readers’ Feedback on Luxury Hotels Around the WorldThis month, readers provide unvarnished feedback on their global travels. From Quebec to Dubai, Toky ...
A Conversation with Luxury Hotel Guru Mary Gostelow"Join my unscripted conversation with Mary Gostelow, the Luxury Hotel Guru, as I share what so many ...
Editor’s Choice Awards 2024Celebrate true excellence with The Gallivanter’s Guide Editor’s Choice Awards 2024—highlightin ...
